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January 2002
Marketing
THE KEY TO ANY GEEK'S HEART
Bob Andelman

Motivation
INCENTIVE SURVEY FINDS UNCERTAINTIES

General
ADDRESSING THE IMPACT

AT LAST: A PLACE IN THE SUN
David Erickson

CEMA Network

Due Diligence: A Planner's Checklist
Jed R. Mandel

FROM BIG TO BIGGER: MARITZ ACQUIRES MCGETTIGAN
Beth Negus Viveiros

Innovations, Expansions, Outreach: The Conference Center Buzz

INTERESTINGLY OFF-TOPIC
Susan Hatch Editor

JAVITS GETS SMART AND MORE
David Erickson

MARKETING RESEARCH ENGINE
David Erickson

MPI Outlook Survey: Guarded Optimism

new spaces

NO MORE GUESSING WHO'S IN THE PICTURE
Bob Andelman

PEOPLE IN THE NEWS

Rebooting Agenda
By David Erickson

The Ringmaster's Outsourcing Guide Great Contractors, No Clowns
By Beth Negus Viveiros

THE VALUE OF FACE-TO-FACE EVENTS: A PROPOSAL
By Michael Hough

To Catch a (Laptop) Thief
Bob Andelman

Too Much Fun
David Erickson

TURNING CANCELLATION CREDITS INTO CASH
Sue Pelletier

 
Article
 
INCENTIVE SURVEY FINDS UNCERTAINTIES

Technology Meetings, Jan 1, 2002
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Travel still reigns as the motivator of choice for corporate America, according to a fall 2001 survey of corporate sales, marketing, and meeting executives. More than two out of three of the 339 survey respondents run at least one group incentive trip each year, and typically more than that. Companies organize an average of 3.1 group incentive trips per year, spending an average $2,250 per qualifier, according to an e-mail/Internet survey conducted by TM's sister publication Corporate Meetings & Incentives.

Those numbers may get shaken up in 2002 because of economic and security concerns. While CMI surveyed its readers less than two months after the September 11 attacks, a mere 3.2 percent of respondents had decided to cancel plans for their 2002 incentives; however, respondents expressed much uncertainty and a likelihood of program modifications. Half the respondents expected their incentive programs to go on as planned, a quarter said the program will or may be changed, and 18 percent weren't yet sure.

Uncertainty was even more prevalent when respondents were asked if they would replace travel with other motivators (specifically cash, gift certificates, or merchandise) for 2002. Forty-two percent weren't sure; 44 percent said they won't replace travel incentives; and 12 percent said they would. Of those who planned to use a different carrot, gift certificates were a slightly more popular option than cash or merchandise.

Those who use international destinations for their incentive travel program had, perhaps, the most to think about. Almost 17 percent did not plan to continue with their overseas travel in 2002, and more than 25 percent were not sure.

Not surprising, incentive travel budgets are unlikely to keep pace with inflation for 2002: About 61 percent of survey respondents expect their incentive travel budgets to be cut or stay the same as 2001.

About a third of the respondents said corporate travel policy had changed as a result of the terrorism, but only 3.6 percent said those changes were permanent.

For further survey results see Corporate Meetings & Incentives' January issue, or visit www.meetingsnet.com.

Incentive Travel Stats
Average number of group trips per year: 3.1
Average length of trip: 4 days
Average cost per person $2,250
Average time spent planning the trip: 10 months
Percentage that uses non-U.S. destinations: 54%
Percentage that uses cruise ships: 34%
Percentage that offers incentives to nonsales employees: 43%
Percentage that includes meetings as part of some or all incentive trips: 84%
Top Incentive Destinations
  1. Florida
  2. California
  3. Nevada
  4. Arizona
  5. Hawaii

These destinations were the ones most frequently used for incentive travel programs by the respondents to the CMI 2001 survey.



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